Refund policy

NO REFUNDS, STORE CREDIT ONLY. 

Orders can not be changed or cancelled once placed. Please make sure all item(s) in your cart is correct.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, WITH TAGS, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at SERVICE.MONVIWEAR@GMAIL.COM Please note that returns will need to be sent to the following address: 401 CENTURY PKWY PO BOX 2415 ALLEN, TX 75013 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Once the return is accepted, make a separate purchase for the new item.